All orders are processed within 1-2 business days.
Processing time may vary due to merchandise availability and/or payment discrepancies.
Orders ship Monday-Friday, excluding holidays.
Shipping time is based on business days (including expedited shipping services).
The cut-off time for overnight and 2-3 day express shipments is 12 PM PST. Orders placed after 12 PM PST that ship overnight or express may not be processed the same day.
You will receive a shipping notification (to the e-mail address entered on your order) that will notify you of the shipping carrier and your tracking information.
Flat rate shipping to all 48 contiguous United States is $4.95. Use promo code BEFREE for free standard shipping, which is available only for orders being shipped within the 48 contiguous United States. This promo code cannot be combined with other offers as there is only one coupon code valid per order. Orders with free shipping will be shipped as standard shipping which may take 7-9 business days.*
All of our domestic orders are shipped with either FedEx or US Postal Service. Shipments to Hawaii, Alaska, APO/FPO, PO Boxes, and US Territories will be shipped via US Postal Service.
Expedited shipping services are shipped via FedEx (express, 2-day air, or overnight). Orders are still processed within 1-2 business days. Shipping time is based on business days. Deliveries are made Monday-Friday (excluding holidays). A signature is usually (but not always) required during the time of delivery.
CANADA / INTERNATIONAL SHIPPING
Packages being shipped internationally are shipped via US Postal Service or with DHL. Most shipments will be delivered to you by either the local post office or a local courier. You will receive a shipping notification (to the e-mail address entered on your order) that will notify you of the shipping carrier and your tracking information.
All applicable customs and import duties, fees, taxes and any other charges are the responsibility of the customer (even if you refuse any shipments upon delivery). We ship your package DDU, duties and taxes unpaid, and cannot determine what your charges may be.
Please refer to the shipping chart for shipping prices & times.